Frequently asked questions
Straight answers about Wanware Technologies: who we are, how we work with prime vendors, MSPs and hiring teams, and what IT professionals can expect from us. Wanware is a division of iCareBilling LLC, Chicago, Illinois.
About Wanware
Is Wanware a legitimate company?
Yes. Wanware Technologies is the IT staffing, recruitment and consulting division of iCareBilling LLC, a US company operating since 2020. It has an office at 208 S. LaSalle St., Chicago, IL 60604, a published phone number, (312) 451-2776, and business hours of Monday to Friday, 9 AM to 5 PM CST. Contracts, invoices, the W-9 and insurance certificates are all issued in the name of iCareBilling LLC, so every vendor and client contracts with a company it can verify. Supplier information
What does Wanware do?
Wanware is an IT staffing and IT consulting company in Chicago, Illinois. It supplies contract, contract-to-hire and direct-hire IT consultants, runs payroll for consultants a client has already chosen, and delivers fixed-scope IT projects. It works mainly as a sub-vendor to prime vendors, MSPs and staffing firms, and directly with enterprise IT teams. Services
Who owns Wanware, and who do I sign the contract with?
Wanware Technologies is a division of iCareBilling LLC. There is no separate Wanware company and no DBA. Every agreement, invoice, W-9 and insurance certificate is in the name of iCareBilling LLC.
Where is Wanware located?
The office is at 208 S. LaSalle St., Chicago, IL 60604, United States. Consultants work across the United States, remote, hybrid or onsite, with an offshore team for project and back-office work. Contact
How long has Wanware been in business?
Wanware is a division of iCareBilling LLC, which has been operating since 2020 in medical billing, revenue cycle, healthcare software and BPO. The IT staffing and consulting division grew out of that work when clients and partners began asking for the people behind it.
Are the ratings and the Forbes Advisor mention on the site Wanware's own?
No. They belong to the parent company, iCareBilling LLC, and are always labeled that way. iCareBilling LLC was featured in Forbes Advisor's Best E-Prescribing Software guide and is rated 5.0 on Google, Clutch and The Manifest, with an A+ from the Better Business Bureau. Wanware does not claim them as its own. About Wanware
How do I contact Wanware?
Call (312) 451-2776, Monday to Friday, 9 AM to 5 PM CST, or use the contact form. Requisitions are answered within one business day. The email address is shown on the contact page after a short security question, to keep spam away. Contact
For prime vendors, MSPs and staffing firms
Does Wanware work as a sub-vendor?
Yes, it is the main way Wanware works. We take requisitions from prime vendors, MSPs, implementation partners and staffing firms, inside your VMS or by email, and submit screened consultants to your deadline. Supplier information
How quickly will Wanware submit candidates?
Screened, qualified profiles within 2 business days of a complete requisition. If a role needs longer, we tell you on day one and explain why.
Do you submit on W-2 or corp-to-corp (C2C)?
Both. Most consultants are on our W-2 payroll. Where a program allows corp-to-corp, we submit verified C2C consultants.
Do you layer candidates through other subcontractors?
No, not without your written approval. Where a program allows corp-to-corp, we submit verified C2C consultants directly.
How do you prevent duplicate submittals?
Every candidate signs a right to represent for that requisition and end client before we submit. We never submit anyone without their yes, or the same candidate twice for the same position.
When is the rate confirmed?
Bill rate, pay rate and terms are confirmed in writing before any resume moves. We won't change the rate after an interview.
Will Wanware contact our end client directly?
No. Your client relationship stays yours, during the assignment and after it. We won't contact your end client directly or market our consultants to them.
What documents do you provide for supplier onboarding?
W-9 in the name of iCareBilling LLC, capability statement, general and professional liability insurance certificates naming your company as certificate holder on request, and a signed NDA and subcontractor agreement. Workers' compensation and any other coverage as your contract requires. Capability sheet (PDF)
What if a consultant leaves early?
If a consultant leaves or is released for performance in the first 90 days, we replace them at no extra cost. Where your contract sets different replacement or refund terms, your contract applies.
What payment terms do you accept?
Payment terms are set in your agreement. We commonly work on Net 30 or Net 45 and review your program's standard terms during onboarding.
How are timesheets and invoices handled?
Timesheets are approved in your VMS or by the client manager on your program's schedule. iCareBilling LLC sends one invoice per period, matched to approved hours and the purchase order or SOW.
For companies hiring IT talent
Which IT roles can Wanware fill?
Every kind of IT role: business, systems and data analysts, developers and testers, project and program managers, scrum masters, product owners, IT managers and directors, and solution, enterprise and data architects, plus healthcare IT and revenue cycle specialists. Project and leadership roles
What is the difference between contract, contract-to-hire and direct hire?
Contract: the consultant works on our payroll (or verified C2C) and is billed hourly. Contract-to-hire: the same, then the consultant joins your payroll on conversion under terms agreed before the start date. Direct hire: the person is your employee from day one, for a one-time placement fee. How we engage
What are payroll services?
You have already found the consultant, but you need a company to employ them. We onboard the consultant onto our W-2 payroll, provide insurance and compliance, and invoice you or your prime at an agreed markup.
How is Wanware billed?
It depends on the model: hourly for contract and sub-vendor work, hourly plus agreed conversion terms for contract-to-hire, a one-time placement fee for direct hire, an agreed markup for payroll services, and a fixed fee or capped time and materials for SOW projects. Rates depend on the role and are agreed in writing before work starts.
Can you deliver a whole project, not just people?
Yes. For fixed-scope work we scope the deliverables, name the team and agree acceptance criteria, delivered from Chicago with offshore support where it helps: fixed fee per deliverable, time and materials with a cap, or a monthly managed service. Consulting projects
Do you offer onshore and offshore teams?
Yes. Onshore consultants work your business day and own decisions. The offshore team works overnight on build, testing and processing, and both teams overlap every morning, Central time.
Which industries do you work with?
Healthcare providers and hospitals, health plans and payers, life sciences and pharma, manufacturing, technology and software, financial services and the public sector. Industries
Healthcare IT and revenue cycle
Which EHR platforms do your consultants work in?
Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, NextGen and MEDITECH, among others. Tell us the platform and module on the requisition. Healthcare IT and RCM
Do you staff HL7, FHIR and X12 interface roles?
Yes: interface analysts and integration engineers for HL7 v2, FHIR and X12, plus EHR and EMR analysts and go-live support.
Do you sign business associate agreements (BAAs)?
Yes, where the work involves protected health information. Consultants on healthcare assignments are HIPAA aware, and their access follows your organization's policies and the minimum necessary rule.
Can you run revenue cycle work offshore?
Yes. Billing, coding, A/R follow-up and denials work can be run by a managed offshore team under an onshore lead, with access limited to what each role needs.
Compliance and screening
Do you run background checks?
Yes. A background check on every consultant before day one, at our cost, plus any extra checks your program requires, such as drug screening. Checks are done with the candidate's written consent through an FCRA compliant screening provider. Compliance and SOPs
Are you ISO certified?
No. We do not hold an ISO certification. We run on documented internal standard operating procedures for every step from requisition intake to offboarding, and we are glad to walk a vendor manager through them.
For IT professionals
Does Wanware charge candidates a fee?
No. We never charge candidates fees, and we never ask for payment or bank details during recruiting. If anyone asks you for money in Wanware's name, it is not us: call (312) 451-2776 to check. Careers
How can I check that a Wanware recruiter is genuine?
Call our published number, (312) 451-2776, Monday to Friday, 9 AM to 5 PM CST, and ask us to confirm the recruiter and the role. A real Wanware recruiter will tell you the role, the rate and the employment type, and will never ask you to pay for anything.
Will you submit my resume without asking?
No. You sign a right to represent for that one role and end client before your profile goes anywhere, and you know the pay rate and employment type first.
Do you hire on W-2 or C2C?
W-2 contract and contract-to-hire, corp-to-corp where the client allows it, and direct-hire roles with our clients. Remote, hybrid and onsite.
How do I apply?
Send your profile through the careers page. A recruiter reviews it against open requisitions, usually within two business days, and if we speak with you about a role, we tell you the outcome, hired or not. Careers
Have a question we did not answer?
Call (312) 451-2776 or send us a message. We reply within one business day.