Supplier information for prime vendors and MSPs
Everything your vendor management team needs to add us as a supplier: who we are, how we submit, and what we provide during onboarding.
- Onboarding packet and W-9
- Liability insurance certificates
- Capability statement
- Signed NDA and subcontractor agreement
Company details
Use these details for your supplier record. Contracts, insurance and invoices are all in the name of iCareBilling LLC.
| Legal name | iCareBilling LLC |
|---|---|
| Trade name | Wanware, the IT staffing, recruitment and consulting division of iCareBilling LLC. Agreements and invoices are issued by iCareBilling LLC. |
| Operating since | 2020 |
| Headquarters | 208 S. LaSalle St., Chicago, IL 60604 |
| Phone | (312) 451-2776 |
Answer to see the address
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| Worker types | W-2 employees and verified corp-to-corp consultants, as your program allows |
| Coverage | United States, remote, hybrid and onsite, plus offshore delivery for project and back-office work |
| Employment eligibility | Form I-9 for every W-2 employee, E-Verify whenever a contract requires it, and written I-9 confirmation from every subcontractor. See our compliance process |
| Process standards | Documented internal SOPs from requisition intake to offboarding |
| Documents on request | W-9 and capability statement |
| Insurance | General liability and professional liability certificates on request, naming your company as certificate holder. Workers' compensation and any other coverage as your contract requires. |
| Business hours | Monday to Friday, 9 AM to 5 PM CST. Requisitions answered within one business day. |
| Services | IT staffing and consulting for every IT role, including project and leadership roles, healthcare IT and revenue cycle |
Working with us day to day
- Rate confirmed before submittalBill rate, pay rate and terms agreed in writing for each requisition, so there are no surprises after an interview.
- Signed right to representEvery consultant signs a right to represent for that requisition and end client. No duplicate submittals.
- Screened before you see themSkills interview, reference checks and work authorization verified before a profile reaches you.
- Background checks before startCompleted to your program's requirements before day one, at our cost.
- Onboarding documents readyW-9, capability statement, and general and professional liability insurance certificates on request. Workers' compensation and any other coverage as your contract requires.
- Your VMS or your inboxWe work inside your vendor management system or directly by email, whichever your program uses.
Who stands behind your agreement
Promises we put in writing
What your recruiters and vendor managers can hold us to, and what we will never do.
First profiles within 2 business days
Screened, qualified profiles within 2 business days of a complete requisition.
What we won't doWe won't go quiet. If a role needs longer, we tell you on day one and explain why.
Rate and terms in writing first
Bill rate, pay rate and terms are confirmed in writing before any resume moves.
What we won't doWe won't change the rate after an interview.
Right to represent, every time
Every candidate signs a right to represent for that role and end client before we submit.
What we won't doWe won't submit anyone without their yes, or the same candidate twice for the same position.
Behind you, never around you
Your client relationship stays yours, during the assignment and after it.
What we won't doWe won't contact your end client directly or market our consultants to them.
Background check before every start
A background check on every consultant before day one, at our cost, plus any extra checks your program requires.
What we won't doNo consultant starts before the checks your program requires are complete.
No-cost replacement within 90 days
If a consultant leaves or is released for performance in the first 90 days, we replace them at no extra cost.
What we won't doWe won't charge a second fee. Where your contract sets different replacement or refund terms, your contract applies.
How we work with prime vendors
The signed subcontract or master services agreement always decides. This is how we run it in practice.
| Agreement | We review and sign your subcontractor agreement or MSA, including the client terms it passes down to suppliers. |
|---|---|
| Timesheets | Approved in your VMS or by the client manager, on your program's schedule. |
| Invoicing | One invoice per period from iCareBilling LLC, matched to approved hours and the purchase order or SOW. |
| Payment terms | As set in your agreement. |
| Replacement | No-cost replacement if a consultant leaves or is released for performance in the first 90 days, unless your agreement sets different terms. |
| Insurance | General and professional liability certificates on request. Workers' compensation and any other coverage as your agreement requires. |
Adding us as a supplier
Introduction
A short call to understand your programs, clients and the roles you struggle to fill.
Paperwork
We complete your supplier forms and send the W-9, insurance certificates and capability statement.
Agreement
We review and sign your subcontractor agreement or master services agreement.
First requisitions
You send live requisitions. We confirm rate and fit, then submit to your deadline.
Request our onboarding packet
Tell us about your program. We reply within one business day with our documents and a time to talk.
- Prime vendors and implementation partnersSub-vendor support on hard-to-fill requisitions.
- MSP and VMS programsSupplier onboarding into your program.
- Staffing firmsA specialist bench for niche roles.
What happens after you send this
- Reply within one business dayOur onboarding packet: W-9, capability statement and insurance details.
- A short introduction callYour programs, end clients and the roles that are hardest to fill.
- Supplier setupWe complete your forms and sign your agreement, then you send live requisitions.